This is a standard cleaning

When ordering a standard cleaning, you book a cleaner for a selected number of hours. When ordering, you will see an estimate of how many hours you should order. Remember, however, that all homes are different, and may require more or less time than our estimate.

After you have sent the request to the cleaner, you can communicate together through the chat. We recommend writing about your expectations for the cleaning and what should be prioritized. The duration can be adjusted before, during and after the cleaning if necessary. The first time, it may be worthwhile
to book more time than estimated, so that the cleaner gets to know your home well.

Necessary cleaning equipment

Remember that as a customer, you are responsible for providing the necessary cleaning equipment. Below you can see an overview of which equipment we recommend. If you are unsure, feel free to ask the cleaner in the chat:

• Vacuum cleaner

• Cleaning bucket and mop

• Cleaning detergent for floors and surfaces

• Cleaning detergent for the kitchen

• Cleaning detergent for bathroom

• Customized cloths for each room, preferably microfiber

• Disposable gloves/Rubber gloves

Tasks we do not perform

There are some services we do not perform as part of standard cleaning::

• Cleaning after renovation/construction dust

• Cleaning the ventilation valves and fans

• Remove stains on furniture

• Moving heavy furniture and objects

• Exterior cleaning of window

• Clean the balcony or other outdoor area

• Remove stains such as mold, limescale, fungus and
  other that may be due to lack of regular maintenance

• Clean drains

Cleaning Checklist

Download a free cleaning checklist to plan your home cleaning. Customize tasks by room, print the list, and easily align expectations with your cleaner.

Terms and conditions

Read more about what applies when ordering and canceling in our terms and conditions.