General conditions for use of the services provided by Vaskehjelp AS

Please read the general terms and conditions below before registering or ordering services from Vaskehjelp.

By registering or ordering services from Vaskehjelp, you agree to the terms and conditions.

Privacy policy

Terms and Conditions – Customer (PDF)

Terms and Conditions – Cleaner (PDF)

Late cancellation fee

Changes in plans happen all the time, we know!
If the time no longer works for you, you can move the appointment to a different date or time, at no additional charge.

If you no longer want to have cleaning performed, it is important to cancel early. This helps the cleaner fill their schedule with new bookings.
When canceling less than 48 hours before, a late cancellation fee is applied to compensate the cleaner for lost revenue.

Fee: 50% of appointment price, excluding taxes.
Time limit: Less than 48 hours before the appointment starts.